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Discuss all topics relating to the 2009 Depeche Mode tour!

Postby WayneUK » Tue Mar 02, 2010 10:24 pm

I ordered the Birmingham cd set on Feb 18th and received it on Feb 24th.

Didn't even realise that it had been released.
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Postby housegirl » Tue Mar 02, 2010 10:35 pm

arkei wrote:I just got an email from LHN informing me that due to the delay, they're giving us a free download of any show of our choice - other than the RAH show which has to be purchased cause it's a charity show.

So, I've got Dallas and Tel Aviv. Any suggestions for show number 3?


I got the same email yesterday. What a nice surprise that was to see.
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Postby paulj1973 » Tue Mar 02, 2010 10:40 pm

Has anybody got a customer service email address for Live Here Now? I think its time I started asking where myCD / download is?
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Postby MaxMode » Tue Mar 02, 2010 10:43 pm

NorthernStar wrote:I ordered Tampa, FL on September 7 '09 and just got the shipping news on Feb 23 - it still hasn't arrived though, hoping it didn't get sniped by the post :> From what I hear so far it has great sound quality - and it was an AMAZING show.

Thanks to everyone for posting regular updates about recieving your albums and downloads.. if not for you I would have given up hope!



I was very lucky to go that show, and also I download it. Now I'm still waiting for the 2 physical disks for my DM memory collection..

You made an excellent choice, the sound quality of the Tampa show is absolutely fantastic! for example, I've never heard ''It's Not Good''sounding so good! :)

I personally think that both Tampa and Vegas are superior recordings, and the one in Bratislava too...
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Postby WayneUK » Tue Mar 02, 2010 10:57 pm

paulj1973 wrote:Has anybody got a customer service email address for Live Here Now? I think its time I started asking where myCD / download is?




orders@sandbag.uk.com

I'm sure you will just get the copy and paste mail that most of us have had over the months.

Good luck.
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Postby jencarl » Tue Mar 02, 2010 11:09 pm

MaxMode wrote:I was very lucky to go that show, and also I download it. Now I'm still waiting for the 2 physical disks for my DM memory collection..

You made an excellent choice, the sound quality of the Tampa show is absolutely fantastic! for example, I've never heard ''It's Not Good''sounding so good! :)

I personally think that both Tampa and Vegas are superior recordings, and the one in Bratislava too...


I just received my Tampa show today!!! I ordered mine right after the show as well, so I would expect yours to show up any day now.
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Postby jencarl » Tue Mar 02, 2010 11:10 pm

paulj1973 wrote:REALLY?? Did you have to hassle them to get that? I ordered the second December O2 show and havent heard anything at all.


I got the same email yesterday and I NEVER contacted them about the delay.
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Postby Admin » Wed Mar 03, 2010 7:46 pm

Please move the discussion here:

http://forums.depechemode.com/forum/showthread.php?t=32504

Message From LiveHereNow

Dear Depeche Fan

If you ordered a CD or Download from a 2009 show you should by now have received it. We hope you enjoy it.

This is a quick note to apologize for the delay in shipping many of
you have experienced. We missed our shipping estimates buy a wide margin
in some cases and then made matters worse by not communicating effectively.

Please accept our sincere apologies.

You should know we have made changes to ensure this cannot happen
again, (The 2010 shows will ship ahead of schedule), you should also know that the fault lies entirely with us and has nothing
to do with either Depeche Mode or Sandbag.

If any of you are yet to receive your show please contact me at: -

David.Rowntree@mutehq.co.uk
Please title your email 'Depechemodelive.com Query'

PLEASE NOTE There are still a significant number of vouchers that were purchased at the shows
on the tour that have not been claimed. If you have yet to claim your CD please go to: -

http//:http://www.depechemodelive.com

enter your code, fill in your address and we will ship your CD.

Best Wishes

David
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